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I think Tip Top Roofing does a great job with customer service and with installation of the roof itself. I was concerned about a shingle color and what would look best for my home. Steve put me in contact with the sales rep who helped me decide on a style/color and then gave me addresses of homes with that particular shingle so I could get a good idea of what it actually looked like. The staff that installed the work did a great job and were very careful in making sure the jobsite was cleaned up when the job was done. I would recommend Tip Top Roofing!!
I had a very positive experience with Tip Top Roofing. Steve responded quickly. I had a leak and he was able to schedule my new roof quickly. The crew arrived on schedule, worked efficiently and cleaned up all debris. My new roof looks fantastic!
Steve is very good to work with, prompt and professional evaluation of the job, reasonable and accurate estimate, his crew worked quickly and job was done well.
I had a new roof put on in November. After several bids Tip Top was the best bid. They were on time and very neat as they worked. Really a great Company!
If you want peace of mind that the job is done right, and if you want to deal with professionals who are courteous and know their stuff, then you need to use Tip Top Roofing. Very impressed with this company.
Very pleased with their performance. The speed in which they completed the job was impressive. Very satisfied with the whole job. Would recommend them to others.
I used Tiptop to replace the roof of one of my rental properties. Aside from providing me (the customer) with excellent and prompt service, Steve and his team were on time, diligent, and courteous to my tenant--making me a happy client. Well done, Tiptop!
Our church needed to do a major redo of all our roofs which were covered with asphalt shingles. We received 5 bids. Tip Top was not the lowest bid, but it was the most comprehensive and detailed and told us exactly what we could expect from them and detailed the quality of the products that were going to be used.. Every promise made to us was kept. Every issue or concern we had was quickly and expertly handled.
Being a church, we were especially concerned about the appearance of the property at the conclusion of each day. Tip Top kept their word that it would be completely policed at the end of each day. AND IT WAS. We were able to carry on with "business as usual" each day of the project. Kraig and Steve treated us with respect and they honored their word on every promise they made. (That's why this review is being offered)
You would do well to give Tip Top Roofing an opportunity to do your project.
Ron Hawkins, Grace Baptist Church on Peters Creek Parkway.
A new roof is not just a major expense but also a statement of care and pride in your home. In preparation I researched roofing materials, methods and contractors and prepared a list of questions. I requested estimates from several roofers and listened very carefully to just how each one would do the job, what materials they preferred and why as well as what warranty they offered if any. After comparing answers and costs I settled on Tip Top. WHY? Kraig, the man who does the estimates, was very easy to talk to and made notes of all my concerns. I noted that he was careful to not damage the gutter when he got up on the roof and used safety precautions as well. (A good sign). Steve the owner was very professional, very low pressure and readily available by phone or email. He provided an easy to understand written detailed estimate spelling out materials and labor costs. (Nothing hidden - another good sign) He was also very patient in answering questions and addressing my concerns. I felt like it was a collaborative effort and was satisfied that only quality materials and methods would be used. The price was fair and reasonable. During the project the workmen were very respectful, careful to protect my yard, shrubs and fencing and did a good job cleaning up each evening and at the end of the job. A couple minor problems did occur during installation but Steve and Kraig were able to resolve them to my satisfaction at no expense to me. Today I have a beautiful new roof with a 10 year written warranty against workmanship failure. Thank you TIP TOP
I want to thank Steve and Kraig at Tip Top Roofing for everything, you guys were great, Kraig was awesome and went well above and beyond to make sure the work was done right. I really appreciated his honesty and thorough evaluation of what kind of issues I was having with my roof. Up until I had contacted Tip Top, I had a very difficult time finding a company that would even take the job or would respond to my phone calls or emails in a prompt fashion. I even had a few places not show up for an evaluation after I scheduled appointments with them which was very unprofessional. When I called Steve at Tip Top he was more than willing to have some come out ASAP and get me a quote on the work that needed to be done. He called me back soon after and set up an appointment right away. I'll be sure to highly recommend Tip Top Roofing to anyone I know who has roofing issues.