Contact Us for a Free Roofing Estimate
Whether you have a leak, storm damage, an aging roof, or just a question, you can reach a real person at either of our offices. Request your free roofing estimate with the form below or call (336) 922-3325, and we will get back to you as soon as possible.
Visit Either of Our Offices
We work from two local offices so a team is never far from your roof. Choose the one nearest you, or see the full list of communities we serve.
Kernersville Office
853 Old Winston Rd Suite 115, Kernersville, NC 27284. This office serves the Piedmont Triad. Directions, hours, and local details are available at our Kernersville location.
Point Harbor Office
101 Shores Ave #2, Point Harbor, NC 27964. This office serves the Outer Banks and northeastern North Carolina. You can find more at our Point Harbor location.
Not sure which office covers your address? Browse the communities we serve to find your town.
What Happens After You Contact Us
Reaching out should be easy, and what comes next should be clear. Here is how a typical request moves from first contact to a finished project.
From First Call to Written Estimate
| Step | What Happens |
|---|---|
| 1. Contact | You submit the form or call, and we confirm the best time to visit |
| 2. Inspection | We evaluate the roof or exterior and explain what we find, with photos |
| 3. Estimate | You receive a written estimate with clear scope, options, and pricing |
| 4. Decision | You take the time you need, and we answer questions without pressure |
| 5. Project | If you move forward, we schedule the work, protect your property, and clean up |
What to Have Ready When You Contact Us
You do not need to know exactly what is wrong. A few details help us respond faster and prepare for the visit:
- Your name, phone number, and property address
- A short description of what you are seeing, such as a leak, missing shingles, or storm damage
- Roughly how old the roof is, if you know
- Photos of any visible damage or water stains
- Your insurance company, if you are planning a claim
If you are not sure about any of it, just tell us what you can. We will fill in the rest during the inspection.
When to Call Instead of Using the Form
The form is perfect for estimates, inspections, and general questions. For anything urgent, a phone call is faster. Call us right away if:
- Water is coming into your home through the ceiling or walls
- A storm has torn off shingles or left parts of the roof exposed
- A tree limb or debris has damaged the roof
- You need to arrange temporary protection before more rain arrives
Calling during business hours gets you a person who can start helping immediately, and we will explain what to do while a crew is on the way.
Common Reasons Homeowners Reach Out
Many people contact us before there is a crisis, and that is usually the best time. Typical conversations start with:
- A stain on the ceiling or a leak that comes and goes
- Shingles that are curling, cracked, or missing after a storm
- A roof that is nearing the end of its expected life
- A home purchase or sale that needs a roof condition report
- Plans for new siding, gutters, or a chimney cap alongside roof work
Whatever brings you to us, a short conversation is often all it takes to figure out the right next step.
Roofing and Exterior Services You Can Ask About
Not sure which service you need? Describe the problem and we will point you in the right direction. Here is what our teams handle every day, starting with our full range of residential roofing solutions.
Roofing Services
| Service | Ask Us About |
|---|---|
| Leak and shingle repair | Leaks, damaged shingles, failed flashing |
| Full tear-off and replacement | Aging roofs and recurring leaks |
| New roof system installation | New builds, additions, and re-roofs |
| Roof condition evaluations | Maintenance, storms, and home sales |
| Repair after wind or hail damage | Hail, wind, and emergency protection |
Materials, Drainage, and Exterior Work
| Service | Ask Us About |
|---|---|
| Standing seam and metal panel systems | Durable, long-lasting roof options |
| Gutter cleaning and guards | Overflow, debris, and drainage |
| Attic airflow upgrades | Attic heat and moisture |
| Chimney caps | Rain, debris, or animals in the chimney |
| Exterior siding projects | Vinyl and fiber cement siding |
Getting the Most From Your Estimate
A roof is a big investment, and a good estimate makes the decision easier. The North Carolina Department of Justice offers simple advice for hiring a contractor, and we welcome homeowners who follow it.
What Your Free Roofing Estimate Includes
Every estimate we provide is written, specific, and free of pressure. You should expect:
- A thorough look at the roof and related components
- A plain-language explanation of what we found, with photos
- A clear scope of work and itemized pricing
- Material options with warranty details
- Financing information, including 0% options for qualified customers
We also welcome questions about our process, our crews, and our warranty coverage. If we are the right fit, you will know. If a smaller repair solves the problem, we will tell you that too.
How to Compare Roofing Estimates
The state attorney general recommends getting written estimates from several companies and putting every agreement in a written contract. Their home repair tips are a useful checklist. When you compare proposals, look for the same details in each one.
| Look For | Why It Matters |
|---|---|
| Written scope of work | Shows exactly what is and is not included |
| Materials and warranty | Lets you compare products and coverage fairly |
| Payment schedule | Avoids surprises and large upfront payments |
| Timeline | Sets expectations for start and completion |
Why Homeowners Choose Our Team
Since 1990, we have built our work on careful installation, honest recommendations, and clear communication. As a CertainTeed ShingleMaster Pro™, we offer enhanced manufacturer-backed warranty options on qualifying systems. You can learn more about our history, team, and credentials in our company story.
Financing, Warranties, and Discounts
- 0% financing for qualified customers
- Manufacturer-backed warranty options up to 50 years on qualifying systems
- Military and senior discounts
- Free inspections and written estimates
Frequently Asked Questions
We respond to online requests as soon as possible during business hours, Monday through Friday from 7 AM to 5 PM. If you have an active leak or storm damage, call (336) 922-3325 instead of using the form so we can help right away.
Yes. We offer free roof inspections and written estimates, so you can understand your options before you decide to move forward.
It helps if you are there to point out your concerns, but it is not always required. We can often assess the exterior and roof surfaces without anyone home, and we will tell you when we need access to the attic or interior.
Your name, phone number, property address, and a short description of what you are seeing, such as a leak, missing shingles, storm damage, or an aging roof. Photos are helpful if you have them.
Requests are handled by the office closest to your property, Kernersville for the Piedmont Triad and Point Harbor for the Outer Banks and northeastern North Carolina.
Yes. 0% financing is available for qualified customers, and we are happy to walk through current terms during your estimate.
Absolutely. You can reach either office at (336) 922-3325 Monday through Friday from 7 AM to 5 PM.
Yes. We provide detailed condition reports with photos for buyers, sellers, agents, property managers, and HOAs, so everyone involved understands the condition of the roof before a transaction closes.
We can inspect the roof, document visible damage, and provide a condition report that you can share with your insurance company. We do not promise coverage or claim approval, since the insurer determines what a policy covers.
We Are Ready When You Are
Whether you are ready to schedule an inspection or just want to ask a question, the team at Tip Top Roofing is here to help. Fill out the form above, or call us directly and we will take it from there.
Call (336) 922-3325 Monday through Friday, 7 AM to 5 PM, or send your request any time and we will respond during our next business day.